Virtual Media Online Ordering System

Virtual Media has developed one of the best Online Ordering Systems in the industry. The main purpose of this program is to achieve accuracy, speed effectiveness and most importantly to save our clients time and money. It is a very friendly and intuitive system that is easy to learn and use.

By using our system our clients can real time:

• Securely login and manage sales orders and inventory.
• Receive alerts when inventory levels drop below a critical minimum to avoid delay on shipping.
• Place production order by few easy steps
• Place a shipping order individually or as a batch
• Track the progress of a shipment
• Monitor the progress of production orders
• Enter RMA orders and monitor the status of RMA processing
• Download orders and details for accounting purposes
• Keep an online calendar
• Place special “seminar” orders
• Modify auto-responder copy
• Integrate with their own websites and shopping carts
• Receive daily reports with tracking numbers and inventory levels
• Notify clients of order shipments and send tracking numbers automatically
• Send Trouble tickets
• Audit products
• See reports on shipments by time and product, determine trends
• Manage accounts and have multiple logins
• Create product packages containing several different products
• Integrate with other third party shopping carts 

Shopping Cart

 Virtual Media offers fully integrated robust shopping cart services to its clients. The shopping cart completes the sales process and combined with the ordering system provides a hands-off business model. It produces a real time credit card billing and automatically places the shipping order into the Ordering System. The Virtual Media shopping cart VmediaCart.com has all industry standard features such as:

Product Types Supported

• Physical products  
• Seminars and events  
• Downloadable products  
• Services and Subscriptions  

Virtual Media Integration

• Create shipping orders directly  
• RMA returns  
• Inventory management  
• Media products manufacturing  
• Third party shopping cart integration (via API)  

Payments

• Accept credit card payments in real time  
• Authorize.net support  
• Other Gateways (free per customer request)  
• Recurring Billing  

Management

• Comprehensive client management via control panel  
• Orders download functions  
• Inventory tracking (Virtual Media account required*) 
• Multiple email order notifications 
• Custom Tax Table - US 
• Taxable or non-taxable products 
• Discounts and coupons  
• Offer free shipping  
• Sales analysis tools and reporting  
• Failed transactions tracking  
• User drop point tracking  
• Custom look and feel - Upload your logo or HTML wrapper 
• Support for up to 20 different shipping methods UPS and USPS  
• Customize shipping methods 
• Add handling charges 
• Offer free shipping and handling 
• Real-time UPS/USPS shipping calculation 
• Supports international shipping 
• Customer login section to preview invoices  

Affiliates

• Import/export existing database 
• Real-time reporting for you and your affiliates 
• Pay affiliate by sales 
• Single or two-tiered commissions  
• Customize commission rate for each affiliate 
• Auto-Generation of banner link codes 
• Send email broadcasts or updates to your affiliates 
• Affiliate control panel  
• Affiliate reporting  

Smart Auto-responder

• Complete Package 
• Email Blaster
• Complete Package 

Dedicated Customer Support 

• Continuous support and process monitoring